For information about RMB battery pack . Click Here.
For information about PnP battery Pack. Click Here.
Please check RMB battery pack info. Click Here.
The Via Mezza measures 32″ Tall x 23″ Wide x 34″ long when folded up. Click here for a photo (with dimensions) of the bike -> vm-dimensions
The basket on the TriCruiser measures 12″ Tall x 19″ Wide x 15″ deep. Click here for a photo (with dimensions) of the basket -> tricruiser-basket-dimensions
The hub motor on the HG1000 is rated at 36v240w.
The hub motor on the Via Mezza is rated at 24v180w.
To access or remove the battery on the TriCruiser, the seat must be flipped up.
- Locate the lever on the underside of the seat and pull it upward.

- Lift the back of the seat to fold the assembly forward and gain access to the battery

- To lock the seat flip down and press down on the seat until the latch locks. Test by attempting to lift the seat up, if it does not lift up than the latch is secure.
To access or remove the battery on the Sereno, the seat must be flipped up.
- Locate the lever on the underside of the seat and pull it upward.

- Lift the back of the seat to fold the assembly forward and gain access to the battery

- To lock the seat flip down and press down on the seat until the latch locks. Test by attempting to lift the seat up, if it does not lift up than the latch is secure.
Below is the formula for determining the cost per charge of our products. 4 easy steps:
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Determine how many watts a charger will consume per hour. The back of the charger has a sticker with the “Output”. Our example will use a 24v1.8a charger. Power consumption over an 8 hour charge cycle will be higher at the beginning and lower at the end so for this example we will use an overall average determined by the rated output.
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Power companies charge for power in units of 1 kilowatt per hour (1kWh or 1000 watts per hour) so we need to convert watts into kWh
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Determine how much your power company charges for 1 kWh of power. LADWP (Los Angeles Department of Water and Power) Residential Rate A (as of 11/20/08) is $0.07288 per kWh
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Determine how many hours you will be charging the battery pack. Our example will use an 8 hour charge which is typical of our 24v bicycles and scooters.
1. Test your charger by plugging it into a wall outlet only (be sure the outlet has power). If the light on the charger illuminates, proceed to step 2. If not, please call our customer support line at (800) 377-4532 .
2. Plug the charger into battery and charge for 8 hours.
3. After fully charging the battery pack, the battery gauge should show “FULL” and the bike should operate.
If the problem persists, please call our customer support line at 800.377.4532 for further assistance.