Any parts missing, at the time of purchase from the factory sealed box, are covered under warranty. Please keep your original sales receipt in a safe place. We will need a copy of it to process any warranty request.
Charger - the charger is located in a white box labeled “Charger”. This box is often thrown away by mistake. If you have looked inside the scooter box and it is not there please call Customer Service at 1-800-377-4532 .

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