The throttle light shows “full” but the RMB bicycle is not running December 11, 2008

1. Remove the plate covering the top of the bike’s rear rack by removing the four Phillips head screws.

2. The controller is the silver box located underneath the plate.

3. Locate and disconnect the brake inhibitor connection on the controller. It is a white connector with two wires leaving each side.

4. Turn the power switch “ON” and prop the rear wheel off the ground allowing it to spin freely.

5. Push the red button on the throttle to put the bike into “TAG” (twist and go) mode. Twist the throttle, the rear wheel should spin now. If it does you will need to replace the brake lever.

If this step did not resolve your issue please continue to step 6

6. Locate the throttle HAL sensor connector. If disconnected simply reconnect it. If it appears to be connected, disconnect and then reconnect.

7. Be sure the rear wheel is propped up and off the ground allowing it to spin freely. Twist the throttle, the rear wheel should spin now. If it does the throttle HAL sensor connector simply wasn’t connected.

If this step did not resolve your issue please continue to step 8

8. Locate the motor connector. If disconnected simply reconnect any loose connectors. If they appear to be connected, disconnect and then reconnect all three connectors.

9. Be sure the rear wheel is propped up and off the ground allowing it to spin freely. Twist the throttle, the rear wheel should spin now. If it does the bullet connectors were simply not connected.

If these steps did not resolve your issue then please call our customer support line at (800) 377-4532 for further assistance. Please note that It is unsafe to ride your bike with any controller plugs disconnected.