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How to access battery by flipping up the seat on the HG1000

To access or remove the battery on the Sereno, the seat must be flipped up.

  1. Locate the lever on the underside of the seat and pull it upward.
  2. Lift the back of the seat to fold the assembly forward and gain access to the battery
  3. To lock the seat flip down and press down on the seat until the latch locks. Test by attempting to lift the seat up, if it does not lift up than the latch is secure.

By Currie Tech
January 8, 2009

Determining “price per charge” for electric bicycles and electric scooters

Below is the formula for determining the cost per charge of our products. 4 easy steps:
  1. Determine how many watts a charger will consume per hour. The back of the charger has a sticker with the “Output”. Our example will use a 24v1.8a charger. Power consumption over an 8 hour charge cycle will be higher at the beginning and lower at the end so for this example we will use an overall average determined by the rated output.
    • Volts * Amps = Watts
    • 24v * 1.8a = 43.2w (average power consumption)
  2. Power companies charge for power in units of 1 kilowatt per hour (1kWh or 1000 watts per hour) so we need to convert watts into kWh
    • watts / 1000 = power consumed per hour in terms of kWh
    • 43.2w / 1 kWh = 0.0432 kWh (this is the amount of power consumer per hour)
  3. Determine how much your power company charges for 1 kWh of power. LADWP (Los Angeles Department of Water and Power) Residential Rate A (as of 11/20/08) is $0.07288 per kWh
    • kWh consumed per hour * rate per kWh = cost to charge per hour
    • 0.0432 kWh * $0.07288 = $0.003148416 (this is the cost to charge per hour)
  4. Determine how many hours you will be charging the battery pack. Our example will use an 8 hour charge which is typical of our 24v bicycles and scooters.
    • cost to charger per hour * amount of hours charging batteries = total cost to charge batteries
    • $0.003148416 * 8 = 2-1/2 cents (cost to charge a 24v battery pack with a 1.8a charge for 8 hours)

By Currie Tech
December 30, 2008

The throttle light shows “empty” and the RMB bicycle is not running

1. Test your charger by plugging it into a wall outlet only (be sure the outlet has power). If the light on the charger illuminates, proceed to step 2. If not, please call our customer support line at    (800) 377-4532   .
2. Plug the charger into battery and charge for 8 hours.

3. After fully charging the battery pack, the battery gauge should show “FULL” and the bike should operate.
If the problem persists, please call our customer support line at 800.377.4532 for further assistance.

 

 

 

 

 

By Currie Tech
December 11, 2008

No lights on throttle for RMB bicycle

If the bike works but there are no lights on the throttle, the battery gauge connector may simply be unplugged, follow steps 1- 3.

If the bike does not work and there are no lights on the throttle, the fuse may be blown, follow step # 4 .

1. Remove the plate covering the top of the bike’s rear rack by removing the four Phillips head screws.

2. The controller is the silver box located underneath the plate.

3. Locate the throttle battery gauge connector. If disconnected, simply reconnect it. If it appears to be connected, disconnect and then reconnect.

If this step did not resolve your issue please continue to step 4

4. Remove the battery pack from the rack.

5. On the backside of the battery pack is the fuse holder. Remove it using a Phillips head screwdriver.

6.  Inspect the fuse. If the fuse is bad, replace it with another glass type 40amp fuse (6mm x 30mm). If you wish to order the part from Currie Technologies, please call our customer support line at 800.377.4532.

7. Reinstall the fuse (being sure it is good) into the battery pack. Install battery pack into rack.


8. Turn the power switch “ON” and prop the rear wheel off the ground allowing it to spin freely.

9. Twist the throttle, the rear wheel should spin now (be sure bike is in “TAG” mode).

If these steps did not resolve your issue then please call our customer support line at (800) 377-4532 for further assistance.

By Currie Tech
December 11, 2008

The throttle light shows “full” but the RMB bicycle is not running December 11, 2008

1. Remove the plate covering the top of the bike’s rear rack by removing the four Phillips head screws.

2. The controller is the silver box located underneath the plate.

3. Locate and disconnect the brake inhibitor connection on the controller. It is a white connector with two wires leaving each side.

4. Turn the power switch “ON” and prop the rear wheel off the ground allowing it to spin freely.

5. Push the red button on the throttle to put the bike into “TAG” (twist and go) mode. Twist the throttle, the rear wheel should spin now. If it does you will need to replace the brake lever.

If this step did not resolve your issue please continue to step 6

6. Locate the throttle HAL sensor connector. If disconnected simply reconnect it. If it appears to be connected, disconnect and then reconnect.

7. Be sure the rear wheel is propped up and off the ground allowing it to spin freely. Twist the throttle, the rear wheel should spin now. If it does the throttle HAL sensor connector simply wasn’t connected.

If this step did not resolve your issue please continue to step 8

8. Locate the motor connector. If disconnected simply reconnect any loose connectors. If they appear to be connected, disconnect and then reconnect all three connectors.

9. Be sure the rear wheel is propped up and off the ground allowing it to spin freely. Twist the throttle, the rear wheel should spin now. If it does the bullet connectors were simply not connected.

If these steps did not resolve your issue then please call our customer support line at (800) 377-4532 for further assistance. Please note that It is unsafe to ride your bike with any controller plugs disconnected.

By Currie Tech
December 11, 2008

Where is the power switch on the RMB bikes located?

The power switch is located on the rear rack behind the rear reflector as shown. It is a three position switch meaning when flipped to either the left or right the power will be “ON”. When in the middle position the power will be “OFF”.

By Currie Tech
December 11, 2008

How to fold the pedals on the Via Mezza and Via Mezza Enlightened

1. Push the black portion of the pedal in

2. Swing it down to fold it.

3. Repeat for opposite side.

By Currie Tech
December 11, 2008

The throttle light shows “empty” and the Via Mezza is not running

1. Test your charger by plugging it into a wall outlet only (be sure the outlet has power). If the light on the charger illuminates, proceed to step 2. If not, please call our customer support line at   (800) 377-4532  .
2. Unplug the power cord from the battery.
3. Plug the charger into battery and charge for 10 hours.

4. After fully charging the battery the battery gauge should should full and the bike should operate.
If the problem persists, please call our customer support line at 800.377.4532 for further assistance.

By Currie Tech
December 11, 2008

No lights on throttle for Via Mezza

If the bike works but there are no lights on the throttle, the battery gauge connector may simply be unplugged, follow steps 1- 3.

If the bike does not works but there are no lights on the throttle, the fuse may be blown, follow steps 4 -.

1. To access the controller, remove the controller plate covering the metal box between the battery and the wheel (left side) by removing the two Phillips head screws.

2. The controller is the silver box located underneath the plate.

3. Locate the throttle battery gauge connector. If disconnected simply reconnect it. If it appears to be connected, disconnect and then reconnect.

If this step did not resolve your issue please continue to step 4

4.  Turn the power switch “OFF”

5. Disconnect the battery pack.

6.  Remove the battery pack from the bike by pulling the battery pack retention pin out (and holding it out) while pulling the battery pack out.

Using a Phillips head screwdriver, carefully remove the screws along the pack’s perimeter and the two screws securing the handle to the battery pack (both sides).

7. Unscrew the black cylinder found inside the case, and inspect the fuse. If the fuse is bad, replace it with another glass type 40amp fuse (6mm x 30mm). If you wish to order the part from Currie Technologies, please call our customer support line at 800.377.4532

8. While the batter pack is open inspect for any loose connectors or damaged wires.

9. Reassemble the battery pack. Install back into bike and reconnector the power cord.

10. Turn the power switch “ON” and prop the rear wheel off the ground allowing it to spin freely.

11. Twist the throttle, the rear wheel should spin now. If it does you will need to replace one or both of the brake levers.

If these steps did not resolve your issue then please call our customer support line at (800) 377-4532 for further assistance. Please note that It is unsafe to ride your bike with any controller plugs disconnected.

By Currie Tech
December 11, 2008

The throttle light shows “full” but the Via Mezza is not running

1. To access the controller, remove the controller plate covering the metal box between the battery and the wheel (left side) by removing the two Phillips head screws.

2. The controller is the silver box located underneath the plate.

3. Locate and disconnect the brake inhibitor connections (one for the right brake lever, one for the left brake lever) on the controller. 

4. Turn the power switch “ON” and prop the rear wheel off the ground allowing it to spin freely.

5. Twist the throttle, the rear wheel should spin now. If it does you will need to replace one or both of the brake levers.

If this step did not resolve your issue please continue to step 6

6. Locate the throttle HAL sensor connector. If disconnected simply reconnect it. If it appears to be connected, disconnect and then reconnect.

7. Be sure the rear wheel is propped up and off the ground allowing it to spin freely. Twist the throttle, the rear wheel should spin now. If it does the throttle HAL sensor connector simply wasn’t connected.

If this step did not resolve your issue please continue to step 8

8. Locate the three bullet connectors, these provide the power to the rear wheel. If disconnected simply reconnect any loose connectors. If they appear to be connected, disconnect and then reconnect all three connectors.

9. Be sure the rear wheel is propped up and off the ground allowing it to spin freely. Twist the throttle, the rear wheel should spin now. If it does the bullet connectors were simply not connected.

If this step did not resolve your issue please continue to step 10

10. Locate the white connector with 5 wires coming from it, this is the wheel HAL sensor connector. If disconnected simply reconnect this connector. If it appears to be connected, disconnect and then reconnect it.

If these steps did not resolve your issue then please call our customer support line at (800) 377-4532 for further assistance. Please note that It is unsafe to ride your bike with any controller plugs disconnected.

By Currie Tech
December 11, 2008